Privacy Policy – VoxPanel

VoxPanel (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the VoxPanel mobile application and related services.

By using VoxPanel, you agree to the practices described in this Privacy Policy.

1. What VoxPanel Is

VoxPanel is an AI-powered conversational reflection app that provides users with multiple AI-generated perspectives for self-reflection, decision-making, and personal insight.

VoxPanel is not a medical service, therapy platform, healthcare provider, or crisis support service.

2. Information We Collect

We may collect the following information:

Account Information

• Email address
• Authentication provider information (Google Sign-In, Apple Sign-In)
• User ID associated with your account

User Content

• Messages and conversations you choose to submit
• Onboarding responses and personalization preferences
• Shared content generated through the app

Usage Information

• App interactions
• Device type
• Operating system
• Crash logs and diagnostics
• Basic analytics related to app performance and feature usage

3. How We Use Information

We use collected information to:

• Provide and improve the app experience
• Generate AI responses
• Personalize conversations and perspectives
• Maintain conversation continuity and memory features
• Improve reliability, safety, and performance
• Prevent abuse and unauthorized access

4. AI Processing

Messages submitted within VoxPanel may be processed by third-party AI providers in order to generate responses and app functionality.

We do not use conversations to advertise to users.

5. Conversation Storage and Retention

VoxPanel is designed with a privacy-conscious approach.

Recent conversations may be temporarily stored to provide continuity and personalization.

Older conversations may be:

• summarized,
• reduced into high-level contextual memory,
• or automatically deleted over time.

We aim to minimize long-term storage of raw conversational data whenever reasonably possible.

6. Data Security

We use industry-standard security measures to protect data, including encrypted communication and authenticated access controls.

However, no method of electronic storage or transmission is completely secure.

7. User Controls

Users may:

• delete conversations,
• request account deletion,
• or stop using the service at any time.

If you request account deletion, associated personal data will be deleted within a reasonable timeframe unless retention is legally required.

8. Children’s Privacy

VoxPanel is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

9. Not Medical or Mental Health Advice

VoxPanel does not provide:

• medical advice,
• psychological diagnosis,
• therapy,
• or mental health treatment.

AI-generated responses are for informational and reflective purposes only and should not be considered professional advice.

If you are experiencing a mental health crisis or emergency, contact local emergency services or a qualified professional.

10. Third-Party Services

VoxPanel may use third-party services including:

• Firebase (Google)
• Google Gemini APIs
• Apple Sign-In
• Google Sign-In

These services may process limited data necessary to provide functionality.

11. International Users

Your information may be processed and stored in countries outside your country of residence.

By using VoxPanel, you consent to such transfers where permitted by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of VoxPanel after updates constitutes acceptance of the revised policy.

13. Contact

For questions regarding this Privacy Policy, contact:

support@voxpanel.app